1. About TheEgg

TheEgg is a surrogacy management platform operated as a sole proprietor business based in Manitoba, Canada. Our platform provides tools and resources to help intended parents, surrogates, and guests manage their surrogacy journey through milestone tracking, expense management, and collaborative features.

2. Acceptance of Terms

By accessing or using TheEgg platform, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our service.

3. Service Description

TheEgg provides:

• Milestone Tracking: Tools to track and document surrogacy journey milestones
• Expense Management: Features to manage and track surrogacy-related expenses
• Resource Library: Educational content about surrogacy laws, processes, and best practices
• Collaboration Tools: Secure workspace sharing between intended parents, surrogates, and guests
• Document Management: Secure storage and organization of important documents

4. User Accounts and Responsibilities

4.1 Account Creation

You must create an account to use TheEgg. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

4.2 User Roles

• Intended Parents: Full access to create workspaces, manage milestones, and track expenses
• Surrogates: Full access to participate in workspaces and collaborate on journey tracking
• Read-Only Guests: Limited access to view milestones and resources (no expense access)

4.3 Prohibited Use

You agree not to:

• Use the platform for any illegal activities
• Share false or misleading information
• Violate any applicable surrogacy laws or regulations
• Interfere with the platform's operation or security
• Use the platform for commercial surrogacy arrangements where prohibited by law

5. Content and User Guidelines

5.1 User-Generated Content

You may upload photos, documents, and other content to TheEgg platform. You are solely responsible for ensuring your content is appropriate and complies with these guidelines.

5.2 Content Standards

All content shared on the platform must:

• Be relevant to your surrogacy journey
• Respect the privacy and dignity of all parties involved
• Comply with applicable laws and regulations
• Be appropriate for a professional environment
• Not contain illegal, harmful, or offensive material

5.3 Prohibited Content

You may not upload or share content that:

• Violates anyone's privacy, publicity, or other rights
• Contains explicit, graphic, or inappropriate imagery
• Promotes illegal activities or commercial surrogacy where prohibited
• Contains malware, viruses, or harmful code
• Infringes on intellectual property rights
• Contains spam, advertising, or promotional material

5.4 Content Moderation

We reserve the right to review, remove, or restrict access to content that violates these guidelines. We may also suspend or terminate accounts for repeated violations.

5.5 Photo and Document Guidelines

6. Subscription and Billing

6.1 Service Plans

TheEgg offers different service tiers. Some features may require a paid subscription. All fees are in Canadian dollars unless otherwise specified.

6.2 Trial Periods

We may offer trial periods for new users. Trial access automatically converts to paid subscription unless cancelled before the trial period expires.

6.3 Billing and Renewal

• Subscriptions are billed in advance on a recurring basis
• Payments are processed securely through our payment providers
• Subscriptions automatically renew unless cancelled
• You are responsible for keeping billing information current

6.4 Cancellation Policy

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period.

• No partial refunds for unused portions of billing periods
• Access to paid features continues until the end of your billing cycle
• Data may be retained according to our Privacy Policy after cancellation
• You may reactivate your subscription at any time

6.5 Refund Policy

Due to the nature of our digital services, refunds are generally not provided except:

• Technical errors that prevent service access
• Duplicate charges or billing errors
• Cancellation within 48 hours of initial subscription (first-time users only)
• As required by applicable consumer protection laws

6.6 Price Changes

We may change subscription prices with 30 days' notice. Existing subscribers will be notified before price changes take effect and may cancel before the change.

7. Legal Compliance

7.1 Canadian Law Compliance

Users in Canada must comply with the Assisted Human Reproduction Act (AHRA) and all applicable provincial regulations. TheEgg does not facilitate commercial surrogacy arrangements prohibited under Canadian law.

7.2 International Users

Users in other jurisdictions are responsible for ensuring their use of TheEgg complies with local laws and regulations regarding surrogacy.

7.3 Professional Advice Disclaimer

TheEgg provides tools and educational resources but does not provide legal, medical, or financial advice. Users should consult with qualified professionals for specific guidance.

8. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

6.1 Data Security

We implement industry-standard security measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

6.2 Data Ownership

You retain ownership of all content and data you provide through TheEgg platform. We do not claim ownership of your personal information or user-generated content.

9. Intellectual Property

TheEgg platform, including its design, functionality, and content, is protected by copyright and other intellectual property laws. You may not copy, modify, or distribute our platform without written permission.

10. Limitation of Liability and Disclaimers

10.1 Service Disclaimer

TheEgg platform is provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

10.2 Limitation of Liability

To the fullest extent permitted by law, TheEgg (sole proprietorship) shall not be liable for:

• Any indirect, incidental, special, or consequential damages
• Loss of profits, data, business, or revenue
• Medical complications or outcomes related to surrogacy
• Legal disputes between surrogacy arrangement parties
• Failure to comply with applicable laws or regulations
• Unauthorized access to or alteration of your data
• Service interruptions or technical failures

10.3 Maximum Liability

Our total liability to you for all claims arising from or relating to the service shall not exceed the amount you paid to us in the 12 months preceding the claim.

10.4 Medical and Legal Disclaimer

10.5 User Responsibility

You acknowledge that you are solely responsible for:

• Seeking appropriate medical care and advice
• Consulting qualified legal professionals
• Ensuring compliance with applicable laws
• Making informed decisions about your surrogacy journey
• Managing relationships with other arrangement parties

11. Service Availability

We strive to maintain service availability but do not guarantee uninterrupted access. We may modify, suspend, or discontinue the service at any time with reasonable notice.

12. Modifications to Terms

We may update these Terms of Service from time to time. Material changes will be communicated through the platform or by email. Continued use after changes constitutes acceptance.

13. Governing Law

These Terms are governed by the laws of Manitoba, Canada, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Manitoba.

14. Contact Information

For questions about these Terms of Service, please contact us at: