--- title: Privacy Policy for TheEgg App. description: The Egg simplifies surrogacy with journey tracking, expense management, collaboration tools, and resources for intended parents and surrogates. image: https://theegg.app/hubfs/Untitled%20(1024%20x%20500%20px)-1.png --- [![Egg with background](https://theegg.app/hs-fs/hubfs/Untitled%20(220%20x%20120%20px)-1.png?width=120&height=120&name=Untitled%20(220%20x%20120%20px)-1.png "Egg with background")](https://theegg.app?hsLang=en) - [Home](https://theegg.app) - [Features](https://theegg.app/features) - [Pricing](https://portal.theegg.app/pricing) - [FAQs](https://theegg.app/faq) - [About Us](https://theegg.app/about) - [Blog](https://theegg.app/resources) [Log In](https://portal.theegg.app/login) [![Egg with background](https://theegg.app/hs-fs/hubfs/Untitled%20(220%20x%20120%20px)-1.png?width=120&height=120&name=Untitled%20(220%20x%20120%20px)-1.png "Egg with background")](https://theegg.app?hsLang=en) [Log In](https://portal.theegg.app/login) [![Egg with background](https://theegg.app/hs-fs/hubfs/Untitled%20(220%20x%20120%20px)-1.png?width=120&height=120&name=Untitled%20(220%20x%20120%20px)-1.png "Egg with background")](https://theegg.app?hsLang=en) - [Home](https://theegg.app) - [Features](https://theegg.app/features) - [Pricing](https://portal.theegg.app/pricing) - [FAQs](https://theegg.app/faq) - [About Us](https://theegg.app/about) - [Blog](https://theegg.app/resources) [Log In](https://portal.theegg.app/login) [![Egg with background](https://theegg.app/hs-fs/hubfs/Untitled%20(220%20x%20120%20px)-1.png?width=120&height=120&name=Untitled%20(220%20x%20120%20px)-1.png "Egg with background")](https://theegg.app?hsLang=en) [Log In](https://portal.theegg.app/login) - [Home](https://theegg.app) - [Features](https://theegg.app/features) - [Pricing](https://portal.theegg.app/pricing) - [FAQs](https://theegg.app/faq) - [Resources](https://theegg.app/resources) - [About Us](https://theegg.app/about) - [Privacy Policy](https://theegg.app/privacy#level-1) - - [1. Introduction](https://theegg.app/privacy#level-2) - [2. Information We Collect](https://theegg.app/privacy#level-3) - [2.1 Personal Information](https://theegg.app/privacy#level-3-2-1) - [2.2 Technical Information](https://theegg.app/privacy#level-3-2-2) - [2.3 Authentication Data](https://theegg.app/privacy#level-3-2-3) - [3. How We Use Your Information](https://theegg.app/privacy#level-4) - [3.1 Service Provision](https://theegg.app/privacy#level-4-2-1) - [3.2 Communication](https://theegg.app/privacy#level-4-2-2) - [3.3 Platform Improvement](https://theegg.app/privacy#level-4-2-3) - [4. Information Sharing and Disclosure](https://theegg.app/privacy#level-5) - [4.1 Workspace Sharing](https://theegg.app/privacy#level-5-2-1) - [4.2 Service Providers](https://theegg.app/privacy#level-5-2-2) - [4.3 Legal Requirements](https://theegg.app/privacy#level-5-2-3) - [4.4 No Commercial Sale](https://theegg.app/privacy#level-5-2-4) - [5. Data Security](https://theegg.app/privacy#level-6) - [5.1 Security Measures](https://theegg.app/privacy#level-6-2-1) - [5.2 Data Backup and Recovery](https://theegg.app/privacy#level-6-2-2) - [5.3 Security Limitations](https://theegg.app/privacy#level-6-2-3) - [6. Your Privacy Rights](https://theegg.app/privacy#level-7) - [6.1 Access and Correction](https://theegg.app/privacy#level-7-2-1) - [6.2 Data Deletion](https://theegg.app/privacy#level-7-2-2) - [6.3 Communication Preferences](https://theegg.app/privacy#level-7-2-3) - [6.4 Canadian Privacy Rights](https://theegg.app/privacy#level-7-2-4) - [7. Data Retention](https://theegg.app/privacy#level-8) - [7.1 Retention Periods](https://theegg.app/privacy#level-8-2-1) - [8. Data Processing and International Compliance](https://theegg.app/privacy#level-9) - [8.1 Legal Basis for Processing](https://theegg.app/privacy#level-9-2-1) - [8.2 International Data Transfers](https://theegg.app/privacy#level-9-2-2) - [8.3 European Users (GDPR Compliance)](https://theegg.app/privacy#level-9-2-3) - [8.4 Data Protection Officer](https://theegg.app/privacy#level-9-2-4) - [8.5 Cross-Border Data Processing Agreement](https://theegg.app/privacy#level-9-2-5) - [9. Children's Privacy](https://theegg.app/privacy#level-10) - [10. Cookies and Tracking](https://theegg.app/privacy#level-11) - [10.1 Types of Cookies](https://theegg.app/privacy#level-11-2-1) - [11. Changes to This Privacy Policy](https://theegg.app/privacy#level-12) - [12. Contact Us](https://theegg.app/privacy#level-13) - [Privacy Contact](https://theegg.app/privacy#level-13-2-1) - [Data Privacy Request](https://theegg.app/privacy#level-13-2-2) ## Privacy Policy TheEgg - Surrogacy Self Management Platform **Effective Date:** September 18, 2025 **Last Updated:** September 18, 2025 ## 1. Introduction TheEgg ("we," "our," or "us"), a sole proprietorship business, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use The Egg surrogacy management platform. Our Commitment: We understand the sensitive nature of surrogacy information and maintain the highest standards of privacy and data protection. ## 2. Information We Collect ### 2.1 Personal Information We collect information you provide directly to us: Account Information: Email address, name, profile information Surrogacy Journey Data: Milestones, dates, descriptions, photos Financial Information: Expense records, receipts, reimbursement details Communication Data: Messages and interactions within the platform Documents: Legal documents, medical records, contracts (if uploaded). ### 2.2 Technical Information IP address and location data Device information and browser type Platform usage patterns and analytics Cookies and similar tracking technologies ### 2.3 Authentication Data We use Replit's authentication service to manage user accounts. Authentication data is handled according to Replit's privacy practices and our security standards. ## 3. How We Use Your Information ### 3.1 Service Provision Provide and maintain TheEgg platform functionality Enable collaboration between workspace members Process and track milestone and expense data Provide customer support and technical assistance ### 3.2 Communication Send service-related notifications and updates Respond to inquiries and provide support Share important platform or legal updates ### 3.3 Platform Improvement Analyze usage patterns to improve functionality Identify and fix technical issues Develop new features and services Privacy by Design: We only use your information for the purposes outlined in this policy and never sell personal data to third parties. ## 4. Information Sharing and Disclosure ### 4.1 Workspace Sharing Information within a workspace is shared among authorized members (intended parents, surrogates, and invited guests) according to their role permissions. ### 4.2 Service Providers We may share information with trusted service providers who: Provide hosting and technical infrastructure (Replit) Assist with customer support and communications Help with security monitoring and data protection ### 4.3 Legal Requirements We may disclose information when required by law or to: Comply with legal processes or government requests Protect our rights, property, or safety Enforce our Terms of Service Investigate potential violations or fraud ### 4.4 No Commercial Sale We do not sell, rent, or trade your personal information to third parties for commercial purposes. ## 5. Data Security ### 5.1 Security Measures Encryption of data in transit and at rest Secure authentication and access controls Regular security audits and updates Limited access to personal data by authorized personnel only ### 5.2 Data Backup and Recovery We maintain secure backups of your data to ensure continuity of service and protection against data loss. ### 5.3 Security Limitations While we implement industry-standard security measures, no system is completely secure. You should protect your account credentials and report any suspected security issues immediately. ## 6. Your Privacy Rights ### 6.1 Access and Correction You have the right to: Access your personal information stored in our system Request corrections to inaccurate or incomplete data Update your profile and account settings Download your data in a portable format ### 6.2 Data Deletion You can request deletion of your account and associated data. Note that some information may be retained for legal compliance or legitimate business purposes. ### 6.3 Communication Preferences You can opt out of non-essential communications through your account settings while still receiving important service and security notifications. ### 6.4 Canadian Privacy Rights Canadian users have additional rights under applicable privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA). ## 7. Data Retention We retain your information for as long as your account is active or as needed to provide services. We may retain certain information for longer periods when required by law or for legitimate business purposes. ### 7.1 Retention Periods Account Data: Retained while account is active plus 7 years after deletion Surrogacy Records: Retained for legal compliance periods (typically 7-10 years) Financial Records: Retained per Canadian tax and business record requirements Communications: Retained for 3 years for support and legal purposes ## 8. Data Processing and International Compliance ### 8.1 Legal Basis for Processing We process your personal information based on the following legal grounds: Consent: When you provide explicit consent for specific processing activities Contract Performance: To provide our services and fulfill our contractual obligations Legitimate Interest: For platform improvement, security, and business operations Legal Compliance: To comply with applicable laws and regulatory requirements ### 8.2 International Data Transfers Your information may be processed and stored in Canada and other countries where our service providers operate. When transferring data internationally, we ensure: Adequate protection measures are in place Compliance with applicable data protection laws Appropriate safeguards for cross-border transfers Contractual protections with third-party processors ### 8.3 European Users (GDPR Compliance) If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR): Right of Access: Request copies of your personal data Right to Rectification: Correct inaccurate or incomplete data Right to Erasure: Request deletion of your data ("right to be forgotten") Right to Restrict Processing: Limit how we use your data Right to Data Portability: Receive your data in a machine-readable format Right to Object: Object to certain types of processing Rights related to Automated Decision-making: Protection from automated profiling ### 8.4 Data Protection Officer For GDPR-related inquiries, you may contact our privacy team at privacy@theegg.app. For complaints within the EU, you may also contact your local data protection supervisory authority. ### 8.5 Cross-Border Data Processing Agreement Processing Agreement: By using our services, you agree to the cross-border processing of your data as described in this policy. We maintain appropriate technical and organizational measures to protect your data regardless of location. ## 9. Children's Privacy TheEgg is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children under 18. ## 10. Cookies and Tracking We use cookies and similar technologies to enhance your experience, analyze usage, and maintain security. You can control cookie settings through your browser preferences. ### 10.1 Types of Cookies Essential Cookies: Required for platform functionality Analytics Cookies: Help us understand usage patterns Security Cookies: Protect against fraud and unauthorized access. ## 11. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Material changes will be communicated through the platform or by email at least 30 days before taking effect. ## 12. Contact Us If you have questions about this Privacy Policy or our privacy practices, please contact us: ### Privacy Contact TheEgg App Email: hello@theegg.app Address: Manitoba, Canada For privacy-related complaints in Canada: Office of the Privacy Commissioner of Canada Website: www.priv.gc.ca ### Data Privacy Request For Data Export or Data Deletion: Form: [Data Privacy Request](https://na3.hs-data-privacy.com/request/_5YH2Mvv5zZ60pkScZLIbw) ![TheEgg App](https://theegg.app/hubfs/Untitled%20(220%20x%20120%20px)-1.png) TheEgg was created to simplify and enhance the surrogacy journey for intended parents, surrogates, and their support networks. We believe that growing a family through surrogacy should be a supported, organized, and positive experience for everyone involved. 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